When it comes to buying watches online chances are you’ve come across Jomashop at some point. In today’s article we’re going to be reviewing Jomashop, letting you know more about the company and what their service is like.
Many people have questions along the lines of:
Are Jomashop legit?
Is it safe to buy luxury watches on Jomashop?
What’s the feedback for Jomashop like?
In today’s article we’re going to be covering all of these and more.
Who are Jomashop?
Jomashop was founded back in 1987 by Martin Sternberg. They’re an e-commerce company that specialises in the retail and wholesale trade of luxury goods. The types of items they sell include watches, handbags, fashiona accessories, fine writing instruments, and other gift related items.
We’re here really to focus on the watch side of the business though, so what types of brands do they have available?
When it comes to luxury watch brands, they feature the well known and respected likes of Rolex, Omega, Cartier, Panerai, Breitling and so on.
They also keep a very wide range of affordable watch brands like Invicta, Seiko, Bulova, Timex, and Citizen. You name it, they’ve probably got it to be honest.
Jomashop is a registered company in New York and they ship worldwide. They’re well respected by many online watch publications and have been featured on many business sites. The popular watch forum watchuseek.com also features many good reviews from esteemed members.
Sine 2009 Jomashop have been recognised by the Better Business Bureau, a gold standard in reputation. Jomashop regularly receives an A+ rating.
Jomashop also has outlets available on both Amazon and Ebay where you can read full reviews. On ebay they currently have over 155,000 reviews with an average rating of 99.2%. They’re Amazon rating is 4.9 stars with over 77,000 ratings at the time of writing. It’s no long really a question of “are Jomashop legit”, they are legit, and a very well trusted online retailer.
These days you can also head on over to the likes of Trustpilot where as of writing they have a 4.3 rating from 16,103 reviews. That’s not bad at all.
What’s with luxury watches on Jomashop
Jomashop sources its luxury watches from authorised dealers and distributors, this in turn ensures the authenticity of their items, which is good.
The issue however, is that as they don’t stick to the recommended retail price and they offer large discounts on prices, they no longer have the right to issue a manufacturer’s warranty or certificate of authenticity. This would understandably put some people off of buying.
To try and negate this for customers Jomashop has put in place their own warranty to reassure their customers. This isn’t the same as a manufacturer warranty as there can be some differences. Which ever watch you do look at buying, be sure to have a look at the time frame and what is actually covered by the warranty of any watch, as they can vary.
In the USA, for any order valued at over 100$ Jomashop will happily pay for free ground shipping via UPS or USPS. If you do wish to return your order though, the cost of the original shipping will be deducted from the total refund, this is a common procedure.
All items shipped from the Jomashop warehouse are fully insured by UPS or USPS. Delivery time can vary depending where you are based in the USA, anywhere from 1 day up to 3-5 days is the norm.
Jomashop customer service review
So the watches are authentic and we know Jomashop as a company are legitimate, but what about their customer service?
Options available for customer service assistance includes telephone, live chat or email. Jomashop used to have a pretty bad reputation for the quality of their customer service.
Lately they’ve come along leaps and bounds though. If you are concerned I’d recommend have a scour of the Trustpilot reviews to see what other verified customers have reported.
Available payment options
Payment options that Jomashop accepts:
- Credit cards
- Amazon Pay
- Visa Checkout
- + additionals
Payments options Jomashop does not accept:
- Money orders
- personal or bank checks
These payment options will be returned to customers
Final word on Jomashop
Hopefully we’ve put your mind at ease somewhat when it comes to the question “are Jomashop legit?”. Having been in the business for over two decades with hundreds of thousands of reviews available online and recognition from the Better Business Bureau it should be obviously that Jomashop are an e-commerce site you can happily buy from.
Jomashop does make a great option when it comes to buying either affordable or luxury watches. If you are buying a luxury watch, be sure to check out the warranty and think about whether or not you’re phased by the lack of authenticity papers. If you’re buying watches for investment purposes, this may not be suitable for you.
All in all, I rate Jomashop quite highly myself and am happy to recommend them on Epic Watch Review. There aren’t many retailers we would add to our list of recommended options, but Jomashop does make the cut.